Shipping Policy

Shipping Policy - Electroloq

1. Processing Time: At Electroloq, we are committed to providing you with the best shopping experience possible. Our dedicated team works diligently to ensure your order is processed swiftly and accurately.

• Handling Time: Your order will be processed within 1 to 2 business days, from Monday to Friday. Orders placed over the weekend or during holidays will be processed the following business day.

2. Shipping Time: We aim to get your order to you as quickly as possible. Our standard shipping option to the United States typically has a transit time of 7 to 10 business days. For customers outside the United States, the shipping time is also 7 to 10 business days.

3. Free Shipping: We are pleased to offer free shipping worldwide. Enjoy the convenience of complimentary shipping as part of our commitment to delivering exceptional value to our customers.

4. Tracking Your Order: For your convenience, we provide order tracking information. Once your order is shipped, you will receive an email with a tracking number, allowing you to monitor the progress of your shipment.

5. Shipping Locations: Electroloq offers worldwide shipping, and we're delighted to serve customers both within and outside the United States.

6. Multiple Items: If you have ordered multiple items, they may be shipped separately to ensure prompt delivery. You will receive separate tracking information for each shipment.

7. Address Accuracy: To avoid shipping delays, please ensure the accuracy of your shipping address. We are not responsible for any delivery issues arising from incorrect or incomplete address information provided by the customer.

8. Shipping Updates: In the event of any shipping-related delays or issues, our customer support team is here to assist you. Please feel free to reach out to us at support@electroloq.com with any concerns or questions.

9. Holidays and Special Occasions: During peak holiday seasons or special occasions, shipping times may vary. We recommend placing your order well in advance to ensure timely delivery.

At Electroloq, your satisfaction is our top priority. We appreciate your trust in our products and services, and we are dedicated to making your shopping experience as smooth as possible. If you have any further questions or require assistance, please do not hesitate to contact us.

Thank you for choosing Electroloq. We look forward to serving you with the best in cordless table lamps and exceptional customer service.